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e.g. superman, spiderman or superheroes

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  • Do you ship outside of the US?

    Yes. TheCostumeLand provides Worldwide Shipping i.e. Shipping to virtually every country in the world. Please refer to the following information for Approximate Shipping cost and transit days.

    All International Countries refer to following price, beside those which are listed separately

    First Class Service         20 - 25 Business Days        $19.99*  

    Priority Mail Service       10 - 15 Business Days        $59.99**

    Express Mail Service      5  -  7  Business Days         $79.99**

    Australia Shipping

    First Class Service         20 - 25 Business Days        $24.99*

    Priority Mail Service       10 - 15 Business Days       $52.99**

    Express Mail Service      5  -  7  Business Days        $64.99**

    Canada Shipping

    First Class Service         20 - 25 Business Days        $15.99 

    Priority Mail Service       10 - 15 Business Days        $34.99 

    Express Mail Service      5  -  7  Business Days         $47.99 

    United Kingdom

    First Class Service         20 - 25 Business Days        $24.99*

    Priority Mail Service       10 - 15 Business Days        $52.99**

    Express Mail Service      5  -  7  Business Days         $64.99** 

    Mexico Shipping

    First Class Service         20 - 25 Business Days        $37.99* 

    Priority Mail Service       10 - 15 Business Days        $49.99** 

    Express Mail Service      5  -  7  Business Days         $79.99**

    Please Note -  Extra Charges may apply, if weight exceeds more than 4lbs. Our customer service will inform you through email before shipping.

    •  *    - This price is for 2 Lbs only and our Customer Service will contact you for extra charges, if applicable through email.
    • **   - This price is only for orders up to 3 lbs only and our Customer Service will contact you for extra charges,  if applicable through email.

    Please note: Customers receiving goods outside the US are responsible for any local taxes and/or duties incurred. TheCostumeLand.com does not pay custom or import duty charges. The shipping and handling charges do not include these charges. Any customers rejecting parcels, for this reason, will receive a refund net of any cost incurred by us in recovering the goods. If you have further questions, please contact us via Live Chat available on our website, email us at info@thecostumeland.com, or call us at +1-559-300-7636.

    Most orders are processed and shipped out the same day. However, during Halloween Season and for Items in high demand, it may take longer to process and ship the orders. If you urgently require your order for a forthcoming party/event or a special occasion, please include a note in the comments section during the ordering process.

  • What are my options for Halloween Delivery 2019 ?

    Please see the following Shipping options for Halloween Delivery

    Guaranteed Delivery by 30th October - $9.99    -    Shipping cost varies by order size and shipping address

    Guaranteed Delivery by 29th October - $18.99  -  Shipping cost varies by order size and shipping address

    Guaranteed Delivery by 26th October - 34.99    -    Shipping cost varies by order size and shipping address

    Guaranteed Delivery by 25th October - $49.99  -  Shipping cost varies by order size and shipping address

    Shipping weights are calculated according to the weight of the product. If you order just one product the above mentioned prices are flat rate, no change in the shipping prices.

  • How much is the shipping in the US?

    Standard USA Shipping (8-10 Business days) - Shipping cost varies by order size and shipping address

    Economic Shipping (5 - 7 Business Days) - Shipping cost varies by order size and shipping address

    Priority USA Shipping (3-6 Business days) - Shipping cost varies by order size and shipping address

    Standard Express USA Shipping (2-3 Business Days) - Shipping cost varies by order size and shipping address

    Express USA Shipping (1-2 Business days) - Shipping cost varies by order size and shipping address

    Business days are weekdays (Monday-Friday) considered from the next working day from the order date. Alaska, Hawaii, Puerto Rico and Virgin Islands may take an additional day.

    If you need Guaranteed delivery of One Day, please email us at info@thecostumeland.com for more information. 

  • What should I do if my order hasn't been delivered yet?

    Once the order is shipped, a confirmation email with a unique tracking number is sent to the customer. Please check your email and follow the link to find the status and Estimated Time of Arrival for your order. If you have not received any such email, please contact us through live chat available on our website, email us, or call us at +1-559-300-7636. Our customer support team will be happy to assist you with all your questions.

  • Will my parcel be charged customs and import charges?

    In most cases, any customs or import duties are charged once the parcel reaches its destination country. Please refer to your country's tariffs and customs chart to determine how much custom or import duty will be charged. The shipping charges do not include custom or import duties. Customer is responsible for paying any such charges.

  • Do you ship to APO/FPO and PO Box addresses?

    Yes, we do ship to APO/FPO and P O Box Addresses. 

  • Can you ship my item overnight?

    Yes, Next day shipping is available on most products. We encourage our customers to leave a comment in their order if the item is needed the next day. If for any reason, the next day shipping is not available, our customer support team will contact and inform you.

    PLEASE NOTE: Orders may be delayed during the Halloween Season i.e. September 10 - November 3. We encourage our customers to Call or Email us to make sure their order is shipped out on time.

  • What are US national holidays, when there is no shipping ?

    No orders are shipped on the following Days.

    January 1 - New Years Day

    January 20 - Martin Luther King Jr's Birthday

    February 17 - Presidents Day

    May 26 - Memorial Day Holiday

    July 4 - Independence Day 4th Of July

    September 1 - Labor Day Holiday

    October 13 - Columbus Day

    November 27 -28 - Thanksgiving Day

    December 25 - Christmas Day

  • What can I do, if I entered wrong address or information is missing in my shipping address ?

    This is solely the duty of customer to confirm their shipping address during checkout process. If the customer fails to check their address before making a payment and order gets shipped, there is nothing we can be done. Hence, we strongly recommend our customers to contact us immediately in case of any error with shipping address. Please contact us through live chat available on our website, email us at info@thecostumeland.com, or call us at +1-559-300-7636. Our customer support team will be happy to assist you with all your questions.   We usally ship the order in sequence they are received. Premium and Express shipping orders are shipped immediately as we receive the order. 

    In case of Halloween season, there is no delay in shipping. Orders are shipped on first come first serve basis, but definitelt priority is given to Express and Premium Shipping orders. We are proud at the speed we ship.

  • What are shipping cut of dates for Christmas?

    Thecostumeland Shipping schedule for Christmas 2018. 

     

    December 23rd - January 6th 

     

    December 23rd
    Wednesday

    9:00am - 11:00 am PST

    December 24th 
    Thursday

    CLOSED

    December 25th 
    Friday

    CLOSED

    December 26th 
    Saturday

    CLOSED

    December 27th
    Sunday

    CLOSED

    December 28th
    Monday

    9:00am - 5:30pm PST

    December 29th
    Tuesday

    9:00am - 5:30pm PST

    December 30th 
    Wednesday

    9:00am - 1:00pm PST

    December 31st
    Thursday

    CLOSED

    January 1st
    Friday

    CLOSED

    January 2nd 
    Saturday

    CLOSED

    January 3rd
    Sunday

    CLOSED

    January 4th 
    Monday

    9:00am - 5:30pm PST

    January 5th 
    Tuesday

    9:00am - 5:30pm PST

    January 6th 
    Wednesday

    9:00am - 5:30pm PST

     

    Please email us info@thecostumeland.com,  if you have any questions. Merry Christmas.

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